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Ordering Information

We strive to make your online shopping experience as enjoyable and trouble free as possible. Contact us with any questions or concerns, or with any special accommodations you may need. Login to your account to track your orders.

Purchasing Alpha Neurogenics Supplements

Pinnacle Brands, Inc. nuetraceutical products are manufactured in the United States to the highest standards and independently lab tested for quality and purity. Pinnacle Brands, Inc. supplements are intended for use as a daily dietary supplement for adults 18 years and older.

Shipping & Handling

We value every purchase and do our best to honor all shipping requests to make sure your items get to you as quickly as possible. To guarantee an item reaches you when expected, please read the shipping policy below for online orders.

Shipping Hours:  Monday - Friday 6am - 1pm Mountain Time - excluding holidays.

Orders placed prior to 1pm Mountain Time will be processed the same day. Orders placed after daily shipping hours will be processed the next day. Orders placed on Friday after 1pm Mountain Time or on Saturday or Sunday will be processed the following Monday. We primarily ship all webstore orders via USPS First Class Mail. Domestic shipping is complimentary on all webstore orders over US$50. A flat rate shipping charge of US$8 are applicable on all westore orders under $50. Club subscriptions are shipped via USPS First Class Mail. Domestic shipping charges are included in the price of the club subscription.

International orders are subject to additional handling charges and may be subject to additional taxes, tariffs or duty. We will notify international customers of the actual shipping charges before the order is processed. Recipient is responsible for any and all customs, tariffs and duties. Alpha Neurogenics, Inc. is not responsible for customs delays or seizures on international orders.

Accepted Payment Methods

Alpha Neurogenics, Inc. accepts Visa, MasterCard, American Express and Discover for webstore and club subscription orders. We also accept Cash, Wire Transfer, Bitcoin, Litecoin and Etherium as alternative payment methods for all orders. Contact us for wire or cryptocurrency payment instructions.

Returns & Exchanges

All sales are final on all neutraceutical products - absolutely no returns or exchanges except for the following exceptions. Alpha Neurogenics, Inc. takes care in packaging orders for shipment and will replace all neutraceutical products that were recieved in damaged condition. We will also replace incorrect products mistakenly shipped. Take photographs of damaged before opening, and any damaged contents to ensure prompt replacement. In the event that you recieve incorrect product(s), take a photo of the entire box and it's contents. Contact us for replacement details.

FDA Disclaimer:
The statements and products shown on this website have not been evaluated by the US Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease. Those seeking treatment for a specific disease should consult a qualified physician. This is not a medical site and is not intended to offer medical advice. Alpha Neurogenics, Inc. urges you to consult your health care provider for proper diagnosis. You should consult your health care provider prior to taking any dietary supplement. Alpha Neurogenics Inc. products should be taken as part of a healthy lifestyle. You must be at least 18 years old to visit our website and make product purchases.

Copyright © 2018 - 2020 All rights reserved. Alpha NeurogenicsTM, Alpha ICETM, Alpha BSCTM and Alpha FSCTM are the trademarks of
Pinnacle Brands, Inc. 8400 E Prentice Ave, Ste 1500, Greenwood Village CO 80111

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