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Purchasing Alpha Neurogenics Supplements
Alpha Neurogenics supplements and neutraceutical products are manufactured in the United States to the highest standards and independently lab tested for quality and purity. Alpha Neurogenics supplements are intended for use as a daily dietary supplement for adults 18 years and older.
Shipping & Handling
We value every purchase and do our best to honor all shipping requests to make sure your items get to you as quickly as possible. To guarantee an item reaches you when expected, please read the shipping policy below for online orders.
Shipping Hours: Monday - Friday 6 am - 1 pm Mountain Time - excluding holidays.
Orders placed prior to 1 pm Mountain Time will be processed the same day. Orders placed after daily shipping hours will be processed the next day. Orders placed on Friday after 1pm Mountain Time or on Saturday or Sunday will be processed the following Monday. We primarily ship all webstore orders via USPS First Class Mail. Domestic shipping is complimentary on all webstore orders over US$100. A flat rate shipping charge of US$8 are applicable on all westore orders under $100. Club subscriptions are shipped via USPS First Class Mail. Domestic shipping charges are included in the price of the club subscription.
International orders are subject to additional handling charges and may be subject to additional taxes, tariffs or duty. We will notify international customers of the actual shipping charges before the order is processed. Recipient is responsible for any and all customs, tariffs and duties. Alpha Neurogenics is not responsible for customs delays or seizures on international orders.
Accepted Payment Methods
Alpha Neurogenics accepts Visa, MasterCard, American Express and Discover for webstore and club subscription orders. All credit card orders are processed by our parent company Pinnacle Brands Inc. We also accept Cash, Wire Transfer, Bitcoin, Litecoin and Etherium as alternative payment methods for all orders. Contact us for wire or cryptocurrency payment instructions.
Returns & Exchanges
All sales are final on all supplements and neutraceutical products - absolutely no returns or exchanges except for the following exceptions. Alpha Neurogenics takes care in packaging orders for shipment and will replace all supplements or neutraceutical products that were recieved in damaged condition. We will also replace incorrect products mistakenly shipped. Take photographs of damaged before opening, and any damaged contents to ensure prompt replacement. In the event that you recieve incorrect product(s), take a photo of the entire box and it's contents. Contact us for replacement details.